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Transaction Center

REALTOR® Secure Transaction

Realtor® Secure Transaction is your place to discover, access and master the essential tools for a modern, efficient and secure transaction.


Transactions - zipForm® Edition

Transaction management and forms software with all the must-have features, including current statewide contracts, local forms, and more.

Transaction Products zipForm® Edition Service Providers Forms Libraries Transactions, zipForm® Edition Support
Forms Advisor™ & Forms Tutor®

Free advice to help you understand the form you're using with Forms Tutor® and identify which form you need for your transaction with Forms Advisor™


Standard Forms

C.A.R. Standard Forms are developed by the C.A.R. Legal Department which gathers input from real estate professionals and attorneys to create user-friendly, comprehensive, and dependable forms.


C.A.R. Home Inspector Certification Program

C.A.R. now offers a list of Certified Home Inspectors for our REALTORS® members.  Participants of this program have completed certain background and education requirements.  Click Here to see the program details and a directory of Certified Home Inspectors.  


Transaction Tips

Advice, Support and materials to improve your transactions.

Transaction Tools Support Register for FREE Training Webinars
C.A.R. Business Products

Your one-stop-source for real estate products, forms, education, high-tech tools and more


Leasing & Property Management Resource Center

Everything you need for a successful property management & leasing business


Mobile Apps

Download the latest C.A.R. mobile apps, including CARmojies & Stickers, C.A.R., Legal Hotline, CA REALTOR® EXPO, and zipForm Mobile.


Down Payment Resource Directory

Help potential buyers open the door to home-ownership by searching from over 400 available down payment assistance programs throughout California.


COVID Legal Documents

Forms, guides and other legal materials that may be used due to the spread of the Covid-19 strain of the coronavirus.


Legal Q&As

Legal articles, many in question and answer format, are currently available on over 150 subjects in 50-plus categories.

All Legal Q&As
Consumer RPA Summary

Plain-English explanations for every paragraph in the RPA that you can send to your buyers and sellers. REALTORS® can use it too!


Disclosure Charts

6 charts show REALTORS ® what needs to be disclosed and to whom in various sales and lease scenarios.

Sales Disclosure Chart
Legal Launchpad

Need help on a legal issue? First, pick one of the topics.


Legal Tools

PowerPoint presentations, videos and flyers for Brokers, Agents, and Consumers.


Quick Guides

Short, helpful, 1-page articles on key legal topics


Legal Live Webinars

C.A.R.’s Legal Live Webinars are online presentations conducted by C.A.R. attorneys on the first Tuesday of every month. Hear about legal developments and answers to common questions. Watch live or from a recorded post. Legal Live Webinars are offered as a free member benefit.


Legal Matters Podcast

The Legal Matters Podcast is the official podcast of the California Association of REALTORS® Member Legal Services Department.


Ombudsman Hotline

If you're a member looking to resolve a minor dispute or communication issue with another REALTOR®, a C.A.R. ombudsman may be able to help!


Peer-to-Peer Ethics

C.A.R. REALTOR® volunteers are specifically trained and are available to answer questions from other members about the Code of Ethics, and can provide information and limited counseling concerning its proper interpretation.


Transaction Rescue™

Your lifeline to the lending community formerly known as the Finance Helpline and Mortgage Rescue™. Find contacts and answers to all mortgage related questions, and problems that arise in your real estate transaction. Get assistance today!

Lending Resources
Customer Service

Looking for additional assistance? The Customer Contact Center is looking forward to serving you Monday through Friday between the hours of 8:30 a.m. and 4:45 p.m.


Consumer Mediation

The C.A.R. Real Estate Mediation Center for Consumers has mediators available to assist buyers and sellers (as well as other parties to real estate transactions) in resolving their disputes.


C.A.R. Legal Hotline

Did you know that for zero dollars and zero cents, you can speak with an attorney about your transaction? If you don't believe us, check it out yourself.


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Ombudsman Hotline

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What is an Ombudsman?

C.A.R. Ombudsmen are REALTORS® who volunteer their time to answer non-legal questions and resolve non-legal disputes.  The C.A.R. Ombudsman Hotline is a free service that C.A.R. offers for its members. An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions!

 

 


What you will need

If  you would like ombudsman assistance, you must provide the following information:

  • Your name, email and telephone number
  • Members: Your license number   /  Non-members: The license number of the agent who is representing you
  • For dispute resolution: The license number of the other party in a real estate transaction
  • The topic of the matter

Is this process anonymous?

The intake coordinator requires license information to properly assign the call to an ombudsman; however, the ombudsman will not contact the REALTOR® involved unless you request such contact.

For members

If you have a concern about another member’s professional conduct, issues with a transaction, or if you just need advice from a peer, an ombudsman can help.

 
For consumers

If you are involved in an active transaction with a REALTOR®, an ombudsman can answer questions about your transaction or help resolve a minor dispute.

 

 

 

You may also request Ombudsman assistance by calling (213) 739-7227.  The coordinator will ask for information required to screen your call for assignment to an ombudsman.  You MUST provide the requested information qualifying purposes.


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